We provide help and emotional support by listening to all your family problems.

 

 Call 0808 800 5678

Email help@familyline.org.uk

FAMILYLINE SURREY Registered charity No. 1037462
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Contact Us

 HELPLINE
      Help in Dealing with Life’s Ups and Downs

 

 

BIG or small we LISTEN

to all your PROBLEMS.

HOT TOPICS TO CALL OR EMAIL US ABOUT: Abuse  Adult Relationships  Bereavement  Children  Depression Divorce/Separation Drugs/Alcohol  Isolation  Mental Health  Parents  Raising Kids  Testing Behaviour  Teenagers                                       

Many people find it difficult to call helplines for the support they need during the working day, so in 2010 we launched our new Call Back Service.

By establishing day and evening support teams we can now take  requests from you for Call Backs during the daytime or in the evenings.

By no longer being tied to contacting us during our weekday 9am to 5pm office hours - as messages and emails can be left for us at any time - we hope it will be a lot easier for you to get the help and support we  can offer.

How do I request a Call Back?  Call the helpline number during the day - 0808 800 5678 - and leave your first name and a contact number with any of the telephone operators.

Alternatively you may choose to email your request to help@familyline.org.uk

 

What if I keep missing your call or am finding it too difficult to talk?  After three unsuccessful attempts to return your call we destroy your contact details, so if you haven’t heard from us, maybe sending an email would be a good way to start getting some support.

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NEW FOR 2010:
CALL BACK SERVICE
Call and leave us a message or email us to request we call you back at a time that will suit you.