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Problems can make you feel isolated and quite alone, especially if you don’t know where to turn for help.

At FamilyLine we listen without judging.  We can help you find solutions by helping you to talk through and explore your problems.  Nobody will tell you what to do or make your mind up for you.

All our Helpline Volunteers are professionally trained to help them to understand the worries and concerns of every family member. They will listen to you with real empathy whatever your age, gender, ethnic background or beliefs. 

FamilyLine has been helping families to talk through their worries since 1994.  If you’d like to talk in complete confidence call us on 0808 800 5678 or if it’s easier email us at

To find out more about the kinds of calls we deal with on a regular basis click here

If you are under 25 you might like to visit our INeedHelp website.




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